you may save and copy the
following,
and insert it into the PRELIMINARY ORDERING E-MAIL
you send below:
1. name:
2. mailing
(postal service) address:
3. items desired
please note: due to
my
teaching schedule,
I am no longer filling and shipping orders
for under $25
in merchandise
You will
receive a final quote by return
e-mail, and then you need just verify that,
and your FINAL ORDER will be in place.
Whether you are shopping on-line, or planning to drop in for an actual visit, please enjoy the on-line catalog.
Internet ordering of yarn and related
materials can be speedy and satisfying
or fraught with disappointment.
I would very much like you to experience the former!
Without a face to face chance for us to get
to know each other and conduct a satisfying exchange,
let me take this opportunity to explain how I treat my Internet
Clientele.
I value the trade that the Internet brings
to my business and will do all in my power to clarify the products you
are interested in. Please take the time to think of any questions you
have about them before you place a final order. I can explain what a
pattern looks like, and what yarn it will use and what sizes it comes
in. I
can recommend yarns or fibers. I can tell you if what you want is in
stock, or can order it for you if you can wait. I can tell you if the
companies who make your yarn will fill anorder quickly (or not!). I can
tell you
how much the shipment will cost to send. Once you have submitted a
FINAL on-line order, and I have accepted it, I will package your items
and address them to await your payment.
This takes your items off the shelf so they are here when your payment
arrives.
Credit cards, debit cards, paypal are not
used at Countrywool.
I accept personal checks and money orders in US funds.
Checks that bounce will be assessed an additional $30.
I ship your order the day I receive payment
in the mail.
I ship Priority Mail, or if
over
10 pounds, by UPS.
International shipping is not a problem.
Damaged items will be cheerfully
replaced. I do not accept needles, patterns or books for return. Other
items are returnable for shop credit WITH the original receipt
enclosed.
A restocking fee of 15% is charged for kits.
PLEASE feel free to ask any questions of me at any time about your order...I am here to help :)
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